Coronavirus Updates
as of April 10, 2023
At Fair Oaks Women’s Health, we have implemented policies to reduce the number of medical appointments, to minimize people in our waiting room and to ensure that the office is clean, hygienic and safe for our patients and staff.
New masking guidelines have been introduced as of April 3, 2023 resulting in mask policy changes at Huntington Hospital and our office. Please see below.
Visitor and Safety Guidelines at FOWH
FOWH MASK AND VISITOR GUIDELINES (updated April 10, 2023)
- Patient or Visitor masking is no longer required but is strongly encouraged. (updated)
- All staff and providers are still required to wear masks during patient exams and when in enclosed rooms with patients. (updated)
- ONE visitor (one adult or child) is allowed per patient.
- We are NOT asking patients or visitors if they are vaccinated for COVID.
- Our safety requirements include mandatory mask-wearing for staff and providers; use of hand sanitizers; waiting room spacing (using our text message system); and others.
- Please do not come to the office if you have symptoms of possible COVID or ANY OTHER CONTAGIOUS ILLNESS such as the Flu. Sore throat, cough, allergy symptoms, stuffy nose, all can be COVID or the FLU. These are highly contagious infections.
Texting for your Appt.
Here is how our text system works:
- The day before a Tuesday to Friday appt. you'll receive a text message.
- For a Monday appt. the text will be sent the Friday before.
- When you arrive for your appt. and park, please reply to the text we sent with the word "ARRIVED" and also which PROVIDER you are seeing.
- Note that the signal in the parking structure is sometimes weak, especially in the basement levels. If we do not reply within 5 minutes, please call us at (626) 304-2626 to let us know you have arrived.
- We will send you a text which asks you to wait in your car (or nearby the office) until we send "READY".
- When we send "READY", please make your way to the waiting room. There may still be a brief wait to see the Provider.
Please do not use the texting system for other messages to us. Thank you for your understanding. This system will help us to keep the occupancy of the waiting room low so people can maintain proper social distancing.
First Text (Tues-Fri Appt)
Before your Tuesday through Friday appt. you'll receive this text message:
"from FOWH: For your appt. tomorrow, please wait in your vehicle upon arrival. Reply to this text with "ARRIVED" and also which PROVIDER you are seeing. Only reply to this text message. Thank you."
Note that the signal in the parking structure is sometimes weak. If we do not reply within 5 minutes, please call us at (626) 304-2626 after you have arrived.
First Text (Monday Appt)
Before your Monday appt. you'll receive this text message:
"from FOWH: For your appt. Monday, please wait in your vehicle upon arrival. Reply to this text with "ARRIVED" and also which PROVIDER you are seeing. Only reply to this text message. Thank you."
Note that the signal in the parking structure is sometimes weak. If we do not reply within 5 minutes, please call us at (626) 304-2626 after you have arrived.
Second Text - ARRIVED
Text us when you arrive with the word: ARRIVED (and which PROVIDER you're seeing):
When we see the ARRIVED text (or when you call us) we will respond with:
"Thank you for your reply. After "READY" is received, please head up to our waiting room. There may still be a brief wait for the Provider. Masks are encouraged. Thank you."
Do not come to the office just yet. Please wait for the READY TEXT.
Note that the signal in the parking structure is sometimes weak. If we do not reply within 5 minutes, please call us at (626) 304-2626.
READY TEXT - Come on Up!
When we're READY (time to come up to the waiting room) we'll send:
"We are READY. Please check-in now with our greeter. Suite 255 Main Entrance. There may still be a brief wait for the Provider. Masks are encouraged. Thank you."
When you get this text, please make your way to the waiting room. There may still be a brief wait for the Provider. Thank you for helping us minimize the number of people in our waiting room.
Huntington Hospital (HH)
Links to Huntington Hospital Policies and Guidelines: