as of April 2, 2020
At Fair Oaks Women’s Health, we are taking steps to reduce the number of medical appointments and to make sure the office is clean, hygienic and safe for our patients and staff.
We have also activated TeleHealth capabilities. See below for more information on how we can establish a secure, HIPAA-compliant one-to-one video chat session between the provider and the patient.
Coronavirus Information from FOWH
FOWH has TeleHealth
We have now activated our audio/video TeleHealth system. The system, provided by UpDox software, is encrypted and HIPAA-compliant.
When ready, the provider will send an invitation link to either your cell phone or e-mail. Clicking the link will take you into the video chat room. The video chat works very well on iPhone (7 or up) or Android cell phones. If using a PC, you need a webcam, speaker and microphone, and Google Chrome or Edge browser. The link expires after 10 minutes. All video chats are one-to-one.
We are not able to use TeleHealth for breast or vaginal problems. We can look at a wound or a skin problem, and of course it's nice to speak face-to-face for any medical interaction with a patient. TeleHealth is for Established FOWH patients only. We cannot do an annual well-woman exam via TeleHealth.
Gyn TeleHealth visits for Gyn problems are billable similar to office visits. There is no separate fee for TeleHealth prenatal or postpartum care.
Using TeleHealth Visits we can help you with:
- Birth control choices or problems
- Pre-pregnancy or fertility counseling/advice
- Menopause or Peri-menopause concerns
- Pelvic pain, painful periods, painful intercourse
- Irregular periods or PCOS
- Review of recent abnormal labs or imaging
- Possible UTI or bladder infection
- Coronavirus-related concerns
FOWH Modified Office Hours
FOWH will be closed at 12 noon every Wednesday and Friday until Friday May 29.
Calls to the office when we are closed will go to our after-hours emergency on-call service. There is always an ob/gyn doctor available 24/7 for urgent medical problems.
FOWH Visitors Policy
Out of an abundance of caution, and in order to keep our waiting rooms less crowded, we have implemented the following:
- No visitors allowed in the waiting room.
- No visitors for ANY ultrasound. FaceTime, Skype or audio by phone only.
- All visitors must wait in the outside hallway or the downstairs lobby until the patient is in an exam room, then the patient can call you to come into their room. Waiting in your car is also an option.
- Exceptions are for a parent of a minor or someone accompanying an individual who cannot be left alone.
- ALL patients and guests will be screened before they are allowed into the waiting room. We will ask a few questions and do a quick temp. If your temp is 100 degrees or over, you will have to wait outside the office until a provider can evaluate the situation. There is ample space in the lobby downstairs for visitors to wait.
- All staff are being screened the same as our patients and guests.
- Call us if you have a scheduled appointment and we will try and convert it to a scheduled phone call with a Doctor or Nurse Practitioner.
Huntington Hospital visitation restrictions as follows:
- No guests under age 15.
- Women in labor or having a C/S - ONE SIGNIFICANT OTHER ONLY.
- No other guests or visitors. No doulas.
- One guest only (significant other) on postpartum (Maternity) and NICU.
- Huntington Visitor Policy Here.
We are sorry for the additional stress this places on an already stressful situation.
24 week prenatal visit
We are trying to reduce prenatal visits to the office when possible and replace them with telephone calls. At 24 weeks, there are often no tests being done. We have educational plans for this visit that can be done with a phone call. We will call you based on your appointment date.
34 week prenatal visit
At this visit there are usually no tests. If you can check your own Blood Pressure (BP) at home, we will call you to review the signs of labor and when to go to the hospital.
Well Woman Exams
We need to reschedule ALL routine well-woman exams to June or later. We are seeing many no-shows, and many patients are cancelling routine check-ups in order to minimize possible exposure to the virus.
If you have a Gyn problem and wish to be seen, we will see you and help you with the problem. But the WW exam will have to be rescheduled.
Postpartum and Post-Op
MOST 6 week post-op and post-partum check-ups will be cancelled and converted to telephone visits. Photos of your wounds can be sent to us if you have concerns about them. Of course we will see you if you have concerns that cannot be addressed over the telephone.
To all 4-6 week Post-Partum Patients: Please click here and fill out this brief depression quiz (or see below). This will help us prepare for our phone call with you. For patients we are following with postpartum depression, please do the same.
Send this filled-out quiz to us any of the following ways:
- email it (scan it or take a cell-phone pic) to: firstname.lastname@example.org
- fax it to: (626) 585-0695
- We will score it for you
Other ob/gyn visits
If you do not have a problem requiring a doctor visit, we urge you to reschedule. The virus is being spread by people who have no symptoms. There is no 100% way to prevent exposure. Anyone could potentially have the virus and be contagious before symptoms show up.
We want everyone to maintain social distancing as much as possible. This is to help prevent you from getting infected and help others from accidentally getting infected by you.
Call us to discuss whether or not you need to be seen. Many issues can be handled by phone (or TeleHealth) such as hormone consults, reviewing test results, or discussing irregular periods. Vaginal infections and urinary infections can sometimes be managed by phone as well.
Huntington Hospital has cancelled all non-urgent surgery. Urgent usually means things like cancer, trauma, C/S and emergencies (like appendectomy). Non-urgent usually means any surgery that can be delayed without danger to the patient.
This DOES NOT affect scheduled C/S as these cannot be delayed.
All maternity tours and prenatal education classes have been cancelled. No visitors under age 15 are being allowed. Additionally, there is a visitation restriction for women in labor or having a C/S. ONE SIGNIFICANT OTHER ONLY. No other guests or visitors. No doulas. This also applies to the Maternity (Postpartum) Unit and the Neonatal ICU (NICU). One guest only, must be the significant other of the patient. Click here for the full hospital policy.
You can call their COVID-19 phone line with questions at (626) 397-3777.
Donate to Huntington Hospital
DONATE MEDICAL SUPPLIES
Huntington Hospital is accepting donations of needed medical supplies at our donation center: Huntington Collection, 766 S Fair Oaks Avenue, Pasadena (Parking lot access off Fillmore). Monday – Friday, 9 a.m. – 3 p.m. (extended from 1 p.m.)
Medical supplies being accepted at this time include:
- Medical masks (unused, unexpired medical masks, all kinds) – we are not accepting homemade masks currently.
- Medical gloves (unopened, unused boxes only).
- Paper medical gowns (unopened).
- Hand sanitizer (unopened, unexpired only).
- Disinfecting wipes (unopened, unused).
We will update this list as we expand our accepted donations over time, as needed. If someone is not local or is unable to drop off medical supplies listed above, we can accept them via a shipment.
Interested parties can email email@example.com and someone will be in touch with details to create a shipping label.
For more information:
- Call (626) 397-5448
Huntington Hospital is experiencing a severe blood shortage and needs your help. *PLEASE CALL FIRST. Appointment REQUIRED.
Blood Donation Location Change:
The new location for blood donors is: 800 S. Fairmount Avenue, Pasadena, CA, 91105. Parking entrance is at 28 Bellefontaine Street (1st driveway when turning from Fair Oaks Ave onto Bellefontaine St), and parking will be validated.
Blood donation hours:
- Monday – Thursday: 9:30 a.m. to 4:30 p.m.
- Friday: 7:30 a.m. to 2:30 p.m.